Salesforce (CRM) Margins & Profitability 2020-2026

Gross, EBITDA, operating, and net margin trends

Margins

Profit margins across the income statement

Gross Margin: 76.9%
EBITDA Margin: 29.9%
Op. Margin: 21.1%
Net Margin: 18.9%

Op. margin of 21.1% is up 1.3% YoY — cost efficiency is improving. Net margin at 18.9% and gross margin of 76.9% — earnings take a bigger bite when COGS stays lean..

Gross Margin (%)

Revenue left after direct cost of goods sold

EBITDA Margin (%)

Operating profitability independent of capital structure

Operating & Net Margins (%)

How much of each dollar becomes profit